1. General provisions

1.1. This contract (hereinafter "Contract") is concluded between the Shipping Company, Limited Liability Company "Imperial Shipping Company" (LLC "ISC"), TIN: 7842170920, and the Customer (hereinafter "Customer") for the provision of boat rental services with captain for a specified time (hereinafter "Voyage").

1.2. The Company carries out passenger transportation on its own boats and, if necessary, may engage vessels of other companies to fulfill its obligations under this Contract.

2. Terms and definitions

2.1. Voyage — boat rental with captain and all necessary equipment for a specific time agreed upon with the Customer.

2.2. Company — shipping company that carries out passenger transportation on its boats and engages vessels of other companies to fulfill its obligations under this Contract.

2.3. Customer — individual or legal entity that has concluded this Contract with the Company for boat rental with captain for the agreed time. The Customer is the person to whom, under the conditions established by this Contract, voyage booking services are provided.

2.4. Vessel — ship, boat, yacht, motor ship or any other watercraft used by the Company to provide rental services with captain.

2.5. Gift certificate — document issued on the website www.courage-voyage.com, generated by an automated system (software and hardware complex) and subject to printing, certifying the Customer's right to receive the service and containing all necessary information about it. It is an analogue of an open-date ticket with a limited validity period, which is calculated from the moment of sale. The validity period of the gift certificate is 300 days from the date of sale.

3. Rental service

3.1. The Voyage is concluded for a specific time and using a vessel selected by the Company, with the provision of all necessary conditions for safe passenger transportation.

3.2. The boat rental time is fixed at the time of booking and agreed upon with the Customer.

4. Booking and cancellation conditions

4.1. Voyage booking is made by the Customer on non-refundable ticket terms. Booking cancellation is possible only if the conditions set forth in clause 4.2 of this Contract are met. In case of booking cancellation at the Customer's initiative, the amount paid for the service is non-refundable, except in cases where the cancellation is made in accordance with the conditions defined in clause 4.2.

4.2. Refund of funds is possible only when canceling the Order no later than the deadlines established for the corresponding city and type of vessel:

Istanbul, Bodrum, Dubai, Moscow — cancellation is possible no less than 72 hours before the voyage begins.

St. Petersburg:

– In case of Boat rental — cancellation is possible 24 hours in advance;

– In case of Yacht rental — cancellation is possible 72 hours in advance;

Motor ships:

– cancellation 30 or more days in advance — 100% payment refund;

– cancellation 14–29 days in advance — 50% payment refund;

– less than 14 days — no refund of funds.

4.3. If the Customer arrives in a state of alcoholic or narcotic intoxication, the Company has the right to cancel the trip without refunding the funds.

5. Liability of the parties

5.1. In case of the Customer's violation of the voyage cancellation deadlines established by this Contract, the prepayment for services is retained by the Contractor in full as compensation for incurred costs and lost profits.

5.2. In case of the Customer's failure to appear at the voyage starting point without prior notification, the services are considered provided in full, no refund of funds is made.

5.3. The Contractor bears responsibility for the proper technical condition of the vessel, crew qualifications, compliance with safety requirements and preservation of passengers' life and health exclusively in cases where the voyage is carried out on a vessel owned by the Contractor or under its possession, use or management.

5.4. In case of vessel provision by a third party (subcontractor), the Contractor bears no responsibility for the vessel's technical condition, captain's actions and other personnel, as well as for harm to passengers' life, health or property. In such cases, the responsibility is borne by the person who directly provided the vessel, in accordance with current legislation.

5.5. The Contractor reserves the right to cancel or reschedule the date and/or time of the voyage due to reasons related to adverse weather conditions, vessel technical malfunctions or other valid reasons. The Customer is notified of corresponding changes in advance, and the new date and/or time of the voyage is agreed upon with them. In case of voyage cancellation at the Contractor's initiative, the Customer is refunded the entire previously paid amount. The Contractor bears no additional financial or other responsibility for voyage cancellation.

5.6. The Company has the right to replace the vessel specified in the Contract with a vessel having similar characteristics (passenger capacity, size, equipment) without prior agreement with the Customer. Vessel replacement is not grounds for changing the voyage cost.

5.7. If Customers arrive for the voyage in a state of severe alcoholic or narcotic intoxication, the Company has the right to cancel the trip without refunding the funds.

5.8. In case of early termination of the Voyage at the Customer's initiative, as well as in case of rental time reduction, the funds paid for unused time are non-refundable. All risks associated with early termination of the Voyage or rental time reduction are borne by the Customer.

6. Other conditions

6.1. In case of unforeseen circumstances, such as weather conditions, force majeure or vessel technical malfunctions, the contractor has the right to change the route or trip time without prior agreement with the Customer.

6.2. The Customer undertakes to comply with all safety rules and follow the captain's instructions during the voyage.

6.3. The Contractor has the right to cancel or reschedule the date and/or time of the trip, having previously agreed this with the Customer. In case of Voyage cancellation due to the Contractor's fault, the Contractor undertakes to return to the Customer the funds paid for the Voyage in full. The Contractor bears no other responsibility, including but not limited to lost profits, moral damage, expenses and other losses of the Customer caused by voyage cancellation.

7. Force majeure

7.1. The parties bear no responsibility for non-fulfillment or improper fulfillment of Contract obligations in case of force majeure circumstances, such as natural disasters, wars, strikes, port closures and other events that cannot be foreseen or prevented.

8. Other conditions

8.1. All changes and additions to this Contract can be made only in written form and signed by both parties.

8.2. In case of disputes, they are resolved through negotiations, and in case of impossibility to resolve the dispute — through legal proceedings in accordance with the legislation of the Russian Federation.

9. Personal data processing

9.1. In accordance with the provisions of Federal Law No. 152-FZ of July 27, 2006 "On Personal Data", the Customer acknowledges and agrees to provide the Company with their personal data, as well as personal data of third parties specified by the Customer, which were obtained by the Company in the process of Voyage (Order) registration. This data includes surname, first name, patronymic, gender, contact phone number, city, passport data, delivery address (in case of gift certificate delivery services), as well as email address.

9.2. Processing of the Customer's personal data is carried out in accordance with the legislation of the Russian Federation, including but not limited to Federal Law No. 152-FZ "On Personal Data".

9.3. The Customer gives consent to the Contractor for processing their personal data in connection with the provision of services stipulated by this Contract, including for the purposes of the Customer receiving advertising messages and information about events for which tickets are sold by the Company.

9.4. The Customer's consent for personal data processing is not required if data processing occurs in connection with the execution of a contract concluded under the terms of this Contract.

9.5. The term for using the provided personal data is indefinite.